How to increase customer value and customer loyalty with telematics
Attract customers to your own workshops and optimize capacity utilization
With a telematics offer, you can also provide your customers with optimum support beyond the car purchase. Thanks to the continuous information about the condition of the vehicle, you can see at an early stage which services are due the next day and can arrange an appointment for the next check with your customer in good time. In this way, you can keep your customers coming back to your workshops and increase customer value. Thanks to proactive appointment scheduling, you can optimize the utilization of your workshop and effectively shorten repair and service times. This also increases your customer satisfaction, as you relieve the customer of the coordination of appointments and the vehicle is ready for use again more quickly!
Additional orders for bodywork damage
A rear-end collision or a bump in the parking lot can happen faster than you think. Anyone who has ever experienced such a situation knows how nerve-wracking the claims settlement process can be until the car is repaired. This is where you can support your customer. The telematics unit detects the damage and sends you a notification immediately afterwards. This allows you to contact the customer directly and offer your assistance. For example, with a suitable replacement vehicle and a prompt repair appointment in your workshop.
More sales through additional services for fleet customers
You supply your customers with vehicles already equipped with telematics for their company fleet and save them the trouble of searching for a telematics provider for fleet management. The telematics system can be easily integrated into the customer's existing systems. This gives your customer more insight and analysis options regarding the use and condition of their fleet, and with this additional service you provide the most convincing argument in negotiations as to why the customer should choose you.
Better customer service through telematics data
By continuously monitoring the condition of the vehicles, you can provide your customers with optimum support during vehicle use. All important data is automatically transferred to your system.
Service & Maintenance
Ensure that your customers have operational and safe vehicles at their disposal at all times. With predictive maintenance, incipient damage and wear can be detected at an early stage and longer vehicle downtimes prevented. This enables early planning of maintenance appointments and optimal workshop utilization.
Vehicle data & remote diagnostics
All vehicle data, all brands. Whether OEM data or data from important vehicle components such as the starter battery, we provide all data. In addition, you can perform remote fault diagnostics at any time without your customer having to make an extra trip to the workshop.
Damage detection
No matter whether it's a rear-end collision or a low-speed parking collision. Our telematics detects the accident and provides you with a damage report including cost calculation.
Vehicle location
GPS signals in high frequency. Designate staging and parking zones for your rental cars and secure your vehicles against theft and unlawful use.
Good to know! If GPS tracking is not desired by some customers, this function can simply be deactivated.
Data protection guaranteed
You have the data in your hand. No one else. That means no data is stored with us or third parties. All information about your vehicles is sent directly to you and can be stored and managed there according to your standards and the EU-DSGVO. Our patented Security by Design process ensures secure data transmission.
No matter which vehicle or which component manufacturer. We provide you with all the data!
Security by design
Guaranteed security thanks to own mobile license and patented authorization procedure.
Big Data Analytics
Real-time data that enables you to improve your processes, reduce costs and increase your margins.
Live data, Better data
The combination of data quality and data frequency enables applications that were not possible before.
Why GlobalmatiX?
First-class data, unique security, independence from the data source (whether OEM or supplier) and a frequency that makes big data analytics with artificial intelligence possible. All this ensures a multiple return on investment for our customers after only a short time.
Test the GlobalmatiX telematics system with your vehicles.
Connected fleet
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If you are convinced, we will equip your entire fleet.
What participants say
Antonio Longo
DAT
Exciting event with interesting insights behind the scenes. I can highly recommend participation!
Joe Elia
@jamjulayang
"Curabitur molestie leo in sagittis tempus. Curabitur facilisis blandit sem. Vestibulum vulputate ornare diam. Integer vitae nisi sit amet velit congue"
Joe Elia
@jamjulayang
"Curabitur molestie leo in sagittis tempus. Curabitur facilisis blandit sem. Vestibulum vulputate ornare diam. Integer vitae nisi sit amet velit congue"
Joe Elia
@jamjulayang
"Curabitur molestie leo in sagittis tempus. Curabitur facilisis blandit sem. Vestibulum vulputate ornare diam. Integer vitae nisi sit amet velit congue"
Joe Elia
@jamjulayang
"Curabitur molestie leo in sagittis tempus. Curabitur facilisis blandit sem. Vestibulum vulputate ornare diam. Integer vitae nisi sit amet velit congue"
Joe Elia
@jamjulayang
"Curabitur molestie leo in sagittis tempus. Curabitur facilisis blandit sem. Vestibulum vulputate ornare diam. Integer vitae nisi sit amet velit congue"
