3. data processing on the website
3.1 Personal data
Personal data allows concrete conclusions to be drawn about a person, including details such as the company, name, date of birth, address, telephone number and e-mail address of visitors to our website. Anonymized data, on the other hand, is not personal and therefore does not fall within the scope of the GDPR.
3.1 Purpose of the collection, processing or use
Within the framework of the use of our websites, for the execution of a contract, on the basis of consent, as well as any contact - as it were by you or by us - the processing of your personal data takes place on the basis of the so-called legitimacy principle. Personal data is passed on within the company, as well as to commissioned service providers, partners and other legitimate recipients. In particular, this refers to the following constellations:
- Contact by you
If you contact us by e-mail, fax, telephone, mail, contact form, chat function or using other communication channels (also from external partners) or via a personal contact (e.g. at trade fairs, events or with the field service), we process personal data (title, name, company, contact details) that you provide to us for the purpose of processing, documenting and following up your request on the basis of Art. 6 (1) lit. b DSGVO or Art. 6 (1) lit. f DSGVO. - Processing of orders
Forthe processing of orders (e.g. fulfillment of purchase contract) we process personal data (title, name, company, address, contact details, transaction data) that you provide to us on the basis of Art. 6 para. 1 lit. b DSGVO. In this context, we transmit necessary information, if required, to the companies commissioned with the delivery or execution as well as the banks, insurance companies and service providers commissioned with the transaction, regulation, credit assessment and sanctions list comparison. This also applies to the processing of contract-initiating or pre-contractual measures as well as post-contractual services and complaints. - Trade fairs and events
Fairsand events give you the opportunity to find out about our products and services and to make personal contact with us. Personal data (title, name, company, address, contact details) that you provide to us will be processed for the purpose of documentation, processing of your inquiries and follow-up of the respective event on the basis of Art. 6 para. 1 lit. b DSGVO or Art. 6 para. 1 lit. f DSGVO. - Contact by us
Inthe context of the customary tracking of properties, to make appointments, for a one-time information of new contacts via our communication channels and for similar purposes, we contact you in the industry environment by telephone, e-mail, using other communication channels or via a personal contact.In doing so, we process personal data (title, name, company, address, contact details, role in the object) that you have provided to us and newly provide to us, are publicly available or are transmitted to us by third parties, on the basis of Art. 6 Para. 1 lit. b DSGVO or Art. 6 Para. 1 lit. f DSGVO. This also applies to the implementation of regular satisfaction surveys for quality assurance and to increase partner and customer satisfaction. In this context, we transmit necessary information to the service providers and partners commissioned with the implementation, if required.
3.3 Newsletter
If you have subscribed to one of our newsletters by clicking the button provided for this purpose, we collect and use your e-mail address for sending the newsletter. You can revoke your consent at any time with effect for the future (e.g. by clicking on the unsubscribe link, which you will find in every newsletter).
To confirm your registration, we use the so-called double opt-in procedure. This means that we will send you a confirmation e-mail before sending the first newsletter, with which you can confirm the newsletter subscription by clicking on the link provided for this purpose. You will only receive our newsletter after confirmation. The newsletter is sent via the odoo software. You can find more information under 6.3.
3.4 External links
GlobalmatiX has included links from external providers on the website. By clicking on these links, you will be forwarded directly to the websites of these providers. You will recognize this, among other things, by the change of the URL. Since GlobalmatiX has from this time no more influence on the processing of your personal data, GlobalmatiX can take over no responsibility for it. Please inform yourself for all external offers directly about the data protection provisions on the selected websites.
3.5 Use of communication media
If the use of a video function or other communication media makes sense for the processing of these use cases, you expressly agree to the use of the respective form of communication with the system use and, if applicable, the system-side data release. The legal basis for the processing of your personal data in this context is Art. 6 (1) a) DSGVO.
3.6 Disclosure of personal data
As a matter of principle, personal data is not passed on to third parties; in particular, the sale of customer information is not part of our business. A disclosure is possible to the following extent:
- to our service providers, e.g. for package delivery, mail delivery, credit card payment or processing of a training;
- to other service providers who act for us as order processors and a transfer is required due to a contractual relationship, you have given your consent for the transfer or our legitimate interests prevail;
- to authorities, provided that a court or other official order exists;
- to other third parties if there is a corresponding legal obligation, if such disclosure is necessary to protect our rights as well as the rights of our customers, e.g. to assert or defend against legal claims
3.7 Duration of data storage
If a contractual relationship exists between you and GlobalmatiX, personal data will be deleted in accordance with the mandatory deletion requirements (e.g. statutory deletion periods of the German Commercial Code and the German Fiscal Code).
If we process your personal data on the basis of an inquiry, contact or other communication, it will be deleted after completion of the inquiry if there is neither a legitimate interest for further data processing or data storage, nor consent.
6. use of third party providers
When using third-party providers, we always ensure that there is a valid legal basis for the data transfer. In order to ensure the security of your personal data, we have concluded an order processing agreement with all third-party providers in accordance with Art. 28 DSGVO. For third-party providers located in third countries, we have concluded the standard contractual clauses approved by the EU Commission.
6.1 Webflow
We use Webflow, Inc., 398 11th St., Floor 2, San Francisco, CA 94103 as our website builder and to display the forms on our website. In the process, your interactions with the website, web browser or operating system details, and Internet Protocol address, as well as input into forms, if applicable, are transmitted to Webflow. The data storage takes place in the AWS cloud. For more information about Webflow's privacy policy, please visit https://webflow.com/legal/privacy.
6.2 Google Services
Person responsible for all Google services: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. As a rule, the legal basis for data processing is your consent in accordance with Art. 6 Para. 1 lit. a DSGVO. In exceptional cases, we invoke our legitimate interest.
We have concluded an order processing agreement with Google, including standard contractual clauses.
For more information about Google's privacy policy and retention period, please see the Google Privacy Policy: https://policies.google.com/privacy.
6.2.1 Google Fonts
On our website, we use Google Fonts, a directory of over 800 fonts. You do not need to register to use Google Fonts. Furthermore, no cookies are stored in your browser. The files are requested via the Google domains fonts.googleapis.com and fonts.gstatic.com. According toGoogle, the requests for CSS and fonts are completely separate from all otherGoogle services. Even if you have a Google account, yourGoogle account information is not transmitted to Google. Google records the use ofCSS (Cascading Style Sheets) and the fonts used and stores this data securely. Google Fonts is an important component to keep the quality of our website high and to speed up the loading time. When you visit our website, the fonts are reloaded via a Google server. This transmits data to the Google servers. In this way, Google also recognizes that you or your IP address are visiting our website. The Google Fonts API is designed to reduce the use, storage, and collection of end-user data to what is necessary for proper font delivery. Each Google Font request also automatically transfers information such as language settings, IP address, browser version, browser screen resolution, and browser name to Google servers. Whether this data is also stored cannot be clearly determined or is not clearly communicated by Google.
Google stores requests for CSS assets for one day on its servers, which are mainly located outside the EU. The font files are stored by Google for one year. The collected usage figures enable Google to determine how well the individual fonts are received. Google thus pursues the goal of fundamentally improving the loading time of websites.
6.2.2 Google Drive
We use Google Drive as a file hosting service. Customers can store, share, and collaborate on documents with other users in the Google Drive cloud. We use the service to download documents provided to us. The transfer of documents is encrypted.
6.2.3 Google Maps
Our websites use the external map service "Google Maps". This service enables us to present our web pages in an appealing way by loading map material from an external server. The required data is requested from a Google server in Europe or the USA. Through this request, information such as your IP address and the web pages you have visited are usually transferred to a Google server and stored there for several months. The use of "Google Maps" is in the interest of an appealing presentation of our online offers.
6.3 Odoo
For making appointments with you, for sending newsletters and as a CRM system, we use odoo of Odoo S.A., Chaussée de Namur, 40, 1367 Grand Rosière, Belgium. The data is stored on servers in Belgium.
To simplify scheduling and make it possible to schedule appointments outside of business hours, you have the option of setting up appointments directly via the odoo appointment calendar. You can also easily reschedule or cancel appointments. The data required for scheduling appointments (surname, first name, e-mail address, telephone number if applicable, request) is collected, which you provide to us. The use of the service is voluntary.
If you register for the newsletter, the data collected as part of the newsletter registration will be passed on to odoo.
We also use odoo as a CRM system. If you contact us and request a quote or become a customer, your data is transferred to our CRM system. The legal basis is the preparation of the offer or the execution of the contract. Data is deleted when the purpose for storing the data no longer applies or when you request us to delete the data, taking into account the legal retention periods. Further information on data protection at odoo can be found at https://www.odoo.com/de_DE/privacy.
6.4 Microsoft 365
We use Microsoft 365 as an online service and for Office applications. In particular, communication with you and scheduling is done via Outlook. The legal basis is our legitimate interest.
The responsible party for the European region is Microsoft Ireland Operations Limited, One MicrosoftPlace, South County Business Park, Leopardstown Dublin 18, Ireland. Data storage takes place in data centers in Europe. Further information on data protection at Microsoft can be found at https://privacy.microsoft.com/de-de/privacy.
6.5 Wayglot
To offer our website in different languages, we use the translation plugin of WEGLOT SAS, 138, rue Pierre Joigneaux, Bois-Colombes (92270), France. With the help of machine translation, we can offer the website in different languages. For more information on privacy, please visit https://weglot.com/de/.
6.6 Matomo
We use the web analytics service Matomo (InnoCraft Ltd,7 Waterloo Quay PO625, 6140 Wellington, New Zealand) to analyze and regularly improve the use of our website. The statistics obtained allow us to improve our offer and make it more interesting for you as a user. The legal basis for the use of Matomo is your consent. This website uses Matomo with the extension "AnonymizeIP". This means that IP addresses are processed in abbreviated form, which means that they cannot be directly linked to a specific person. The IP address transmitted by your browser via Matomo will not be merged with other data collected by us.
The Matomo software and the data collected via Matomo are operated, stored and processed exclusively on our own servers. The Matomo program is an open source project. Information from the third-party provider on data protection is available at https://matomo.org/privacy/.
6.7 Vimeo
For the integration and display of video content, our website uses plugins from Vimeo. The provider of the video portal is VimeoInc., 555 West 18th Street, New York, New York 10011, USA. When a page with an integrated Vimeo plugin is called up, a connection to the Vimeo servers is established. Vimeo learns which of our pages you have accessed. Vimeo learns your IP address, even if you are not logged into the Vimeo portal or do not have an account there. The information collected by Vimeo is transmitted to servers of the video portal in the USA.
Vimeo can assign your surfing behavior directly to your personal profile. You have the option to prevent this by logging out beforehand. The use of Vimeo is in the interest of an appealing presentation of our online offers on the basis of your consent.Details on the handling of user data can be found at: https://vimeo.com/privacy.
6.8 YouTube
Our website uses plugins from Youtube.de/Youtube.com, which - represented by Google Inc. - is operated by Youtube, LLC, Cherry Ave, USA. If you call up web pages of our Internet presence provided with such a plugin and have given your consent, a connection is established to the Youtube servers and the plugin is displayed on the web page by notifying your browser. This transmits to the Youtube server which of our web pages you have visited. If you are logged in as a member of Youtube, Youtube assigns this information to your personal user accounts of these platforms. When using these plugins, such as clicking/starting a video or sending a comment, this information is assigned to your Youtube user account, which you can only prevent by logging out before using the plugin. For more information on the handling of user data, please refer to YouTube's privacy policy at: https://www.google.de/intl/de/policies/privacy.
6.9 Facebook
When you visit our website, your browser establishes a direct connection with the servers of Facebook, which is operated by FacebookIreland Limited, 4 Grand Canal Square, Dublin 2, Ireland (hereinafter: "Facebook"). This provides Facebook with the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook account or are not currently logged in to Facebook. This information (including your IP address) is transmitted by your browser directly to a Facebook server in the USA and stored there.
For the purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights in this regard and settings options for protecting your privacy, please refer to Facebook's privacy policy (https://www.facebook.com/policy.php).
6.10 Instagram
When you visit our website, your browser establishes a direct connection with the servers of Instagram, which is operated byInstagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA (hereinafter "Instagram"). This provides Instagram with the information that your browser has accessed the corresponding page of our website, even if you do not have an Instagram profile or are not currently logged in to Instagram. This information (including your IP address) is transmitted by your browser directly to an Instagram server in the USA and stored there. For more information, please visit https://help.instagram.com/155833707900388.
6.11 LinkedIn
We use plugins from LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA on our websites. If you access LinkedIn from our site, LinkedIn collects information from the devices and connects.Already when you access our website, a direct connection to the servers of LinkedIn is established via your browser. LinkedIn automatically receives the URL of the website from which you came or the page to which you are redirected. LinkedIn also receives the Internet Protocol ("IP") address of your computer or the proxy server you use to access the Internet, information about your computer's operating system and the web browser you use, your mobile device (including the mobile device identifier available through your mobile device's operating system), your mobile device's operating system (if you access LinkedIn through a mobile device), and the name of your Internet service provider or mobile carrier. LinkedIn may also receive location data through this. If you are logged in as a member of LinkedIn via your account during your visit to our website and link the content of this website to your LinkedIn profile, LinkedIn is able to assign your visit to this website to your user account. The latest data protection information from LinkedIn, in particular information on your rights and settings options, can be accessed at the following website: https://www.linkedin.com/legal/privacy-policy".
6.12 Twitter
Twitter is a microblogging service of the American company Twitter, Inc. (795 FolsomSt., Suite 600, San Francisco, CA 94107). When you use GlobalmatiX services, e.g. when you call up one of our websites that contains a Twitter button, your browser also establishes a direct connection to the Twitter servers and loads the button from there. In the process, the information is transmitted toTwitter that GlobalmatiX has been called up. Even if you are not logged in, Twitter may collect and store usage data.
When you click on theTwitter buttons on GlobalmatiX and "tweet" information via theTwitter window that opens, you transmit the tweeted information to Twitter. This information is then published in yourTwitter user profile.
We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Twitter. Further information on data collection, evaluation and processing of your data by Twitter as well as your related rights can be found in the privacy policy of Twitter, which can be accessed at http://twitter.com/privacy.
6.13 SalesViewer® technology
On this website, data is collected and stored for marketing, market research and optimization purposes using the SalesViewer® technology of SalesViewer® GmbH on the basis of legitimate interests of the website operator (Art. 6 para.1 lit.f DSGVO).
For this purpose, a javascript-based code is used to collect company-related data and the corresponding usage. The data collected using this technology is encrypted using a non-reversible one-way function (known as hashing). The data is immediately pseudonymized and not used to personally identify the visitor to this website.
The data stored as part of Salesviewer will be deleted as soon as it is no longer required for its intended purpose and the deletion does not conflict with any statutory retention obligations.
You can object to the collection and storage of data at any time with effect for the future by clicking on this link
https://www.salesviewer.com/opt-out to prevent the collection by SalesViewer® within this website in the future. In doing so, an opt-out cookie for this website will be placed on your device. If you delete your cookies in this browser, you must click this link again.
